An Open Letter to Extrovert Leaders: How understanding 50% of the population will improve your productivity and innovation

 

Hello, Extrovert Leaders! How are you? I’d love to meet you in person, but I seldom have the chance.

You see, I give talks on how organizations are overlooking and under-utilizing the people who are generally called introverts, whom I call “quietly brilliant.” (The term introvert is fine, even though in our society the label is too often confused with shy or neurotic.)

When I give my talks, the room is generally crowded – sometimes with standing room only – with introverts. I’m grateful for the enthusiasm but sad that I am repeatedly preaching to the choir. Introverts are grateful to have their positive attributes discussed openly, along with ways leaders can help them engage. But they often say the same thing, “The person who needs to be here isn’t. I wish my extrovert supervisor could hear this.”

So I’m asking you: why do you not come? Is it that you think you don’t need to know how to engage with us because there aren’t that many of us in the workplace? Perhaps you don’t realize introverts are over 50% of the population; this would include your employees, staff, and team members.
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Is Introversion Main Stream at Last?

 

The topic of introversion has now entered the mainstream. How can I tell? This topic, which I have championed for so many years (full disclosure: I am an introvert), has now appeared in one of my favorite comic strips, and I honestly don’t know whether to laugh or cry.

In the Dilbert strip of July 23, an introvert appears and utters all of the stereotypes about introverts being despairing, lonely, and avoidant of conversation. Introversion has become part of the workplace diversity conversation, and that’s a good thing. Picking up on that trend, Dilbert, which satirizes workplace behavior, has now made this contribution, and I know it’s satire; nevertheless, I seem to have lost my sense of humor.
You see, I also know that introverts, no matter how skilled or intelligent, tend to be the last-hired. I know, from studies such as that done by Ones and Dilchert (Industrial & Organizational Psych, 2009), that introverts constitute only 12% of supervisors, and that percentage decreases as you go up the managerial levels, dwindling to a scant 2% at the very top. At the same time, the presence of extreme extroverts rises to 60% at the top.

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