Social Confidence and “Extrovert Skills”

“I used my extrovert skills.” “I had to learn some extrovert skills.” “Oh, well, I don’t have extrovert skills.” I hear these phrases all the time – and they drive me crazy.

When did the ability to be socially graceful or to display good manners become the sole province of one group of people, one temperament?

Good social behavior is within the reach of every human being, no matter how quiet or even shy you may be. As an introvert, you may need to protect yourself from too much stimulation, but you shouldn’t protect yourself from connecting with others.

The problem, many introverts assure me, is that it takes too much energy to relate to others. Well, anything you don’t know how to do well takes more effort and involves more stress. Swimming, running, public speaking, cooking a Thanksgiving turkey … the list is endless.

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Introvert Nervousness – Friend or Foe?


“I’m now able to give a talk in public, but I’m still nervous. I guess I won’t ever get over it.” The speaker was a woman in one of my seminars, and the topic was introversion and public speaking. Her assumption was that because she was an introvert, nervousness was always there, ready to undermine her performance and her confidence, and she would never be free of that awful feeling. 

After she spoke, I reflected that, years ago, I returned to dance after taking a few years off to go to college. At my initial return performance, I was overwhelmed by fear that I would fail miserably and embarrassingly. As my partner and I got into the opening pose just before the curtain went up, I was dismayed to find that his hand, which I was holding, was shaking badly. Just before the curtain rose, he said to me quickly, “Remember, this is energy. Use it!”
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A New Year, a New Life

January is the time of fresh starts, fresh ideas, and an urge to create a new, better life.Often, we start out with high hopes, only to sink by February 1 as if the balloon carrying our hopes had been punctured.We need a plan, a roadmap if you will, that we can follow, that will provide us with a vision, a plan, and benchmarks that help us say to ourselves, “Yes, I am moving towards what I desire.”

Here is my roadmap to creating a new, exciting life:

Calmness: Well-being is essential to calmness, the well-being that comes of being prepared to meet life. After all, if you were going to the Olympics, would you arrive sleep-deprived, stuffed with fattening, non-energy generating food, and expect to win a gold medal? Seriously?

And you will need calmness to proceed to the next step:

Clarity: A calm mind is essential to achieving clarity, and the ability to slow down, separate distraction from relaxation, and be alone with your thoughts is central to achieving clarity.

Meditation for an hour or so at a time is not necessary; clarity and calmness of mind can be achieved by becoming aware of the key points during your day when it is important to sit back, breathe, and think.

When switching tasks or moving from one environment to another (even from one room to another), train yourself to pause, let go of what you have just been doing or thinking, and reflect on what you will need for the next task or in the next environment.

Confidence: Not just a state of mind, confidence is a feeling that is associated with having a skill that meets the demands of the situation, and with knowing you have that skill. Peak performers in every area of life experience real stress before they perform. They rely on the automatic performance of well-practiced skills to see them through.

Whether your scary event is public speaking, ski jumping, forging terrific relationships, or selling your pet project, there is a plan that an expert has developed that can get you there.

Look for an expert who is willing to share step-by-step experience, not just hearty assurances that you are worthy or powerful. They’re out there, those experts.

Courage: Even with calmness, clarity, and confident skills, it can still feel a little frightening to push back at barriers. Believe it or not, courage too is a skill mastered by experts in risk-taking.

Truly brave people know that they will be anxious, and that they will suffer setbacks. A setback suggests that there is another path to get to where you want to go; failure suggests finality.The brave set out anyway, using the occasion of a setback to sit back, reflect, and find another way.Creation: Life is not just about rushing towards one goal; it is about reaching a goal only to have another one appear. This second goal will require you go through the same steps, in the same sequence: cultivate calmness, achieve clarity, master confident skills, and be brave enough to take the small risks to get you there.

Whatever your personal goal for 2014 – increased exercise, decreased weight, better organization of clutter, more recognition of your abilities – having a roadmap will keep you on track to get there.


Lynette Crane is a Minneapolis-based speaker, writer, and coach. She has more than 30 years’ experience in the field of stress and time management and personal growth. Her latest book is The Confident Introvert, written to help introverts overcome the stress of living in a culture that idealizes extroversion, so that they can thrive, and not just survive.Visit her website at to see more in-depth articles and to view her programs.

Make It Easy On Yourself

Make it easy on yourself:

Have you ever been caught in a race that never ends:  one in which the big prize at the end is as far out of reach as it is when you started, and the small rewards along the way that might sustain you  have gotten to be scarcer and scarcer?  Perhaps the big prize no longer seems enticing, or even appropriate, but you’ve been so busy you haven’t even noticed its allure fading.

Everybody experiences this at some time.  Why do we keep chugging along, like an overloaded train when the steam has dissipated. Our heads are filled with fine phrases, such as “Persistence pays off” or “Success comes the day after you give up” or the short but harsh, “No excuses.”  The implication is that someone who doesn’t heed these warnings somehow doesn’t have the right stuff to  — well, to do what?
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Are you bothered by public speaking?

Personal note

Last Saturday was my first ever “Confident Introvert” seminar, and I’m still pleased, proud, and a little exhausted from that event.

Like many opening nights, it was successful, but with small glitches: people having difficulty registering, a Power Point program that worked superbly up until the time the webinar actually started, and a telephone system that acted up half-way through the seminar.

Why didn’t it bother me?

Well, I come from a theater background, where you know anything can happen at the last minute. You prepare a wonderful program, and a piece of scenery falls down, or the sound system decides to misbehave, or anything, really, and suddenly you have to improvise. You rehearse well, learn to roll with the punches and practice what a friend of mine used to call “The art of instant self-forgiveness.”

That’s what prompted this week’s article.
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